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Avaya 77201X Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Applications and Endpoints | 15% | - Unified Communications applications - Avaya endpoints and telephones - Integration with third-party systems |
| Topic 2: System Administration and Features | 25% | - Voice features and services - Call routing and dial plan configuration - System maintenance and backup - User and extension management |
| Topic 3: Troubleshooting and Optimization | 15% | - Diagnostic tools and logs - Performance optimization - Common issues and resolution |
| Topic 4: Installation and Initial Configuration | 25% | - Pre-installation planning and requirements - Network integration and IP connectivity - Software installation and upgrade - Basic system configuration |
| Topic 5: IP Office Platform Architecture | 20% | - IP Office editions and feature sets - Hardware and software components - Deployment models and sizing - Server Edition and 500V2 architecture |
Avaya IP Office™ Platform Implement Certified Sample Questions:
1. What is the maximum number of users supported by an IP Office Server Edition deployment?
A) 2000
B) 500
C) 2500
D) 1000
2. What is the purpose of the IP Office "ARS" (Automatic Route Selection)?
A) To configure hunt groups
B) To route outgoing calls based on dialed numbers
C) To monitor system performance
D) To manage voicemail routing
3. Which protocol does the Avaya IP Office platform use to communicate between servers in a Server Edition deployment?
A) SCN (Small Community Network)
B) SIP
C) H.323
D) SNMP
4. Which statement is true about the IP Office Server Edition Primary Server?
A) It can operate standalone without additional servers
B) It requires a Secondary Server for operation
C) It cannot host Voicemail Pro
D) It only supports SIP trunks
5. Which feature allows a user to join an ongoing conference call?
A) Call Pickup
B) Call Transfer
C) Call Intrusion
D) Conference Add
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: B | Question # 3 Answer: A | Question # 4 Answer: A | Question # 5 Answer: D |



