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HP HP2-I73 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: HP Mobile and Self-Service Solutions | 20-25% | - Integration with back-end systems - Self-service kiosks and check-in solutions - Mobile POS and handheld devices |
| Topic 2: HP Infrastructure and Software Solutions | 15-20% | - HP hardware infrastructure (servers, storage) - Security features and compliance - Software and management solutions |
| Topic 3: HP Retail and Hospitality Solutions Overview | 15-20% | - Value proposition of HP solutions - Industry trends and challenges in retail/hospitality - HP portfolio introduction for retail and hospitality |
| Topic 4: HP Point of Sale (POS) Solutions | 25-30% | - Customer use cases and ROI scenarios - HP POS hardware solutions (ElitePOS, rp series) - POS system integration and deployment |
| Topic 5: Sales Strategy and Customer Engagement | 15-20% | - Identifying customer needs and pain points - Proposal development and closing techniques - HP solution positioning and competitive differentiation |
HP Selling HP Retail and Hospitality Solutions 2024 Sample Questions:
1. A customer is looking for a product with a compact design that can support multiple displays for digital signage. Which HP Engage system would you recommend?
A) HP Engage Flex Pro G2
B) HP Engage One Pro
C) HP Engage Go 13.5"
D) HP Engage Mini
2. Which types of displays does HP offer? (Select all that apply.)
A) Touch displays
B) Non-touch displays
C) 6.6" display
D) 2x20 displays
3. In which of these use cases would you chose a HP Engage device? (Select two.)
A) Operating system choice
B) Single user
C) Conferencing options
D) Hardened design
4. For which purpose would you position HP Engage Express kiosk?
A) Purpose-built performance
B) Traditional kiosk
C) Purpose-built low-end kiosk
D) Bespoke non-purpose built kiosk
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: A,B,D | Question # 3 Answer: A,D | Question # 4 Answer: A |
