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IBM 000-M196 real answers - Social Software and Unified Communications Sales Mastery Test v1

000-M196
  • Exam Code: 000-M196
  • Exam Name: Social Software and Unified Communications Sales Mastery Test v1
  • Updated: Oct 10, 2026
  • Q & A: 47 Questions and Answers
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IBM 000-M196 Exam Syllabus Topics:

SectionObjectives
IBM Collaboration Platforms- IBM Connections and enterprise social networking
  • 1. Integration with enterprise workflows
    • 2. Communities, files, and activity streams
      Sales Positioning and Value Proposition- Customer use cases and solution mapping
      • 1. Productivity and employee engagement scenarios
        • 2. ROI and business value articulation
          IBM Unified Communications Solutions- Core UC offerings
          • 1. IBM Sametime capabilities and use cases
            • 2. Messaging, presence, and conferencing integration
              IBM Social Software Portfolio Overview- IBM collaboration strategy and positioning
              • 1. IBM Social Software ecosystem overview
                • 2. Social business concepts and enterprise collaboration value
                  Competitive Landscape- Market comparison and differentiation
                  • 1. IBM vs Microsoft collaboration tools positioning
                    • 2. IBM differentiators in enterprise social software

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