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SAP C-C4H410-01 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Lead & Opportunity Management | - Opportunity creation and qualification - Lead processing and lifecycle |
| Integration & Data Migration | - Integration with backend systems - Data migration templates and mapping |
| Quotations and Order Management | - Sales quote processing - Order management basics |
| Reporting & Analytics | - Analytics work center design - Dashboards and key figures |
| Fine Tuning & Administration | - Business roles and access control - Workflow and rules for automation |
| Account and Contact Management | - Contact assignment and relationship handling - Account hierarchy and master data |
| Sales Cloud Overview & Scoping | - Business process scenarios - Functional capabilities of SAP Sales Cloud |
| Sales Planning & Forecasting | - Sales target planning dimensions - Forecasting based on opportunity attributes |
SAP Certified Application Associate - SAP Sales Cloud 1911 Sample Questions:
Which of the following initial tasks are required to configure SAP Hybros Cloud for Customer?
There are 2 correct answers to this question.
Response:
- A. Define the business roles
- B. Define the organizational structure
- C. Define the territory structure
- D. Set up scoping and fine tuning
Correct Answer: B,D 🗳️
Your customer wants to implement a multi-step approval process for sales quotes based on the account calculation. Which of the following steps are mandatory to achieve this?
There are 2 correct answers to this question.
Response:
- A. Create a copy of the default approval process and maintain the copy.
- B. Define a condition in the approval process.
- C. Assign an e-mail template for approval communication.
- D. Create a new approval process.
Correct Answer: A,B 🗳️
You need to split and distribute the opportunity revenue, but you do NOT see a particular employee in the list while performing the distribution. What must be the reason for this?
Please choose the correct answer.
Response:
- A. The employee is NOT part of the sales org. unit.
- B. The employee is NOT part of the account team.
- C. The employee is NOT part of the sales team.
- D. The employee is NOT part of the sales organization.
Correct Answer: C 🗳️
Based on which organizational elements can you define sales area information in the product master?
There are 2 correct answers to this question.
Response:
- A. Territory
- B. Sales unit
- C. Distribution Channel
- D. Sales Organization
Correct Answer: C,D 🗳️
You need to assign one contact to multiple accounts. How do you create this contact in SAP Hybris Cloud for Customer?
Please choose the correct answer.
Response:
- A. You create the contact master record only and add it to the account hierarchy.
- B. You create the contact for the first account and add the same contact to the second account.
- C. You create different contacts for each account.
- D. You merge both accounts and create the contact record for that account.
Correct Answer: B 🗳️
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