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Preparation Materials for CMQ/OE Validation
You can succeed in passing the ASQ CMQ/OE exam if you follow an organized preparation routine and combine different training options that will help you develop the necessary skills. For example, you can try some of the following preparation options described below:
- Certified Manager of Quality/Organizational Excellence Certification Preparation
This training is delivered in a face-to-face format and targets any candidate who wants to take the ASQ CMQ/OE exam. Overall, this course has a duration of three days. During this period, you will be exposed to different theoretical notions and practical situations that will reinforce the knowledge you have gathered so far for the ASQ CMQ/OE test. At the end of this class, you will also receive all the materials taught during training and also a copy of the fourth edition of the handbook dedicated to the ASQ CMQ/OE exam. You should consider this session as a refresher for the actual test as it doesn’t cover all the topics included in the Body of Knowledge of the actual test. So, you should complement it with additional training resources if you want to get the passing score from the first attempt. Finally, the list price for this training is $1,649. In case you are a member of ASQ, you will pay only $1,349.
- Certified Manager of Quality/Organizational Excellence Question Bank
This material has the ID, which is QBCMQOE2020ASQ, and it is delivered in a virtual format. It includes hundreds of questions that will help you consolidate your knowledge of the tested topics and get used to the exam structure. Thus, you can simulate the test anytime, from the comfort of your home. The target audience for this e-learning material is formed of specialists or practitioners. Once you opt for this question bank, you will have access to the three sets of 165 items each for one year. After each exam simulation, you will receive the results immediately. This way, you will know exactly which areas you need to focus on. As for the prerequisites for this resource, the vendor recommends that the candidates should have experience in quality management. Finally, access to this question bank is possible if you pay a fee of $119. In case you are a member of ASQ, then you will have to pay just $109.
- ASQ Certified Manager of Quality/Organizational Excellence Handbook, Fifth Edition
This handbook has been written by Sandra L. Furterer and Douglas C. Wood and published in 2021. You can buy it for $105 in case you are an ASQ member, or for $150 if you are a non-member of this organization. This edition has been updated with the latest topics included in the ASQ CMQ/OE Body of Knowledge. Therefore, you will learn about the quality management concepts, terminology, and principles. You will also learn about the benefits that come with its application and the best practices available on the market. Also, the book is well-organized and can serve as a daily guide when you want to gain professional expertise in quality management-related topics. Besides, it includes different examples that have been adapted to the current business environment. So, it will be easier for you to apply the theoretical notions in a real-world situation.
Reference: http://asq.org/cert/manager-of-quality
How much CMQ-OE Exam Cost
The price of the CMQ-OE exam is $568 USD.
ASQ CMQ-OE Certification Exam Structure and Guidelines
By and large, candidates have the option of sitting for the official exam in person or the computer-delivered test. The paper version is a four-hour exam comprising 165 multiple-choice questions that may be delivered in both English and Mandarin. On the other hand, the duration of the computer-delivered evaluation is 4 hours 18 minutes and it encompasses 180 multiple-choice questions. However, only 165 items will be scored and the remaining 15 will be not. It is also important to note that the computer-delivered exam is only conducted in English. Both versions are open-book exams and therefore candidates are permitted to take reference materials. ASQ does not have a predetermined passing score for the exam. The score varies each time a Body of Knowledge (BoK) is created and is determined through a procedure called “cut score study”, where a group of experts determines the passing score. More so, candidates are charged an exam fee of USD 568 whereas members of ASQ are charged only USD 468. If a candidate fails the exam, he/she can resit for the test at a retake rate of USD 368. All in all, the vendor provides a range of learning materials for candidates to prepare for the actual evaluation. These include study guides, textbooks, sample questions, etc.
ASQ CMQ-OE Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Supply Chain Management | 15% | - Outsourcing & Vendor Management - Supplier Performance & Monitoring - Logistics & Inventory Management - Supplier Selection & Evaluation - Supplier Development & Quality Improvement |
| Topic 2: Organizational Leadership | 20% | - Strategic Planning & Deployment - Quality Culture & Behavioral Aspects - Performance Measurement & Management - Leadership Principles & Techniques - Change Management - Employee Development & Engagement |
| Topic 3: Management & Communication | 20% | - Negotiation & Conflict Resolution - Customer & Supplier Relationships - Presentation & Meeting Facilitation - Management Skills & Styles - Marketing & Customer Satisfaction - Communication Methods & Barriers |
| Topic 4: Management Planning & Measurement | 25% | - Metrics & Performance Indicators (KPIs) - Benchmarking & Best Practices - Project Management Fundamentals - Business Performance & Data Analysis - Quality Tools (QFD, CT Trees, FMEA) - Cost of Quality (COQ) Analysis - Strategic Planning Tools (SWOT, Balanced Scorecard) |
| Topic 5: Quality Systems Development, Implementation, and Continual Improvement | 20% | - Quality Management Systems (QMS) & Standards (ISO 9000) - Documentation & Control - Continuous Improvement Tools (Kaizen, PDCA, Root Cause Analysis) - Risk Management & Prevention - Process Improvement Methodologies (Lean, Six Sigma) - Auditing (Internal, External, Supplier) |



