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Salesforce Certified Nonprofit Cloud Consultant (NPC) Sample Questions:

1. A nonprofit has employed a contract developer for work involving objects that contain personal and personally identifiable information. The contractor is working in a full copy sandbox. What should the consultant recommend to ensure the contractor is unable to access this sensitive data?

A) Implement Salesforce Shield and apply it to the sensitive data.
B) Configure the contractor's Profile to prevent access to the sensitive data.
C) Implement Salesforce Data Mask and mask the sensitive data.
D) Encrypt all fields containing sensitive data with Classic Encryption.

2. For a Salesforce implementation project, what is the order of phases in a project lifecycle?

A) Plan, Initiate, Execute, Monitor and Control, Close
B) Plan, Initiate, Execute, Close, Monitor and Control
C) Initiate, Plan, Execute, Monitor and Control, Close

3. A nonprofit, who does a lot of mail appeals to donors, asks their consultant for the best solution to keep their constituents' addresses formatted properly to ensure the mail reaches them. What should the consultant recommend?

A) Sender Authentication Package
B) NPSP Address Management
C) Customer Data Platform
D) Insights Platform Data Integrity

4. A nonprofit wants to convert from Legacy Recurring Donations to Enhanced Recurring Donations. What are two considerations the nonprofit should take into account before making the switch? (Choose 2)

A) Enhanced Recurring Donations introduces a new custom object.
B) Reverting to Legacy Recurring Donations is unsupported.
C) All existing integrations should be reviewed for compatibility.
D) Data Loader is required to revert to Legacy Recurring Donations.

5. How does Salesforce support donor cultivation and stewardship strategies for nonprofit organizations?

A) By enabling nonprofit organizations to track interactions with donors, create and manage campaigns, and log gifts
B) By automating financial ledger reporting for various revenue streams, including grants and in-kind donations
C) By centralizing grant application, approval, and reporting processes for outbound grants

Solutions: