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HP HP2-I17 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Competitive Positioning | 20% | - HP unique selling points - Comparison with competing solutions - Addressing competitive objections |
| Features, Benefits and Value Proposition | 30% | - Cost-per-page and efficiency advantages - Security, reliability and sustainability features - Solutions differentiation and added value |
| HP Printing Portfolio Overview | 25% | - HP LaserJet and InkJet product families - Use cases and target customer segments - Key specifications and technologies |
| Customer Needs Analysis & Sales Process | 25% | - Match products to business needs - Consultative sales approach - Identify customer printing requirements |
HP Selling HP Printing Hardware 2020 Sample Questions:
A large Insurance company needs to address their security compliance requirements and proactively identify security gaps in their fleet of printers. The chief technology officer said the company needs recommendations on how they can reduce their risk and improve compliance. Which HP service meets these requirements and offers a hands-on demonstration of how the company can check up to 30 covered security controls?
- A. HP Baseline Security Assessment
- B. HP JetAdvantage Security Manager
- C. HP Print Security Advisory & Retainer Service
- D. HPWebJetadmin
Correct Answer: A 🗳️
Match the HP toner type on the left with its description on the right.
Correct Answer:
* a) ColorSphere 3: Soft core of the toner particles helps toner melt quickly, hard shell reduces wear and maintains toner shape and size to support higher page yields
* b) Precision: Spherical size and shape of the toner particles allow for uniform charging and high transfer efficiency, resulting in more pages per cartridge
* c) EcoSmart: Engineered for high-speed printing and low energy consumption, Lower-melt toner for an average of 21% energy savings
* d) JetIntelligence: Low-melt toner contribute to HP sustainability initiatives through high-speed printing and low energy consumption
You are meeting with the office manager at an SMB that Is a potential new customer. The office manager tells you that the company currently uses laser printers, but they are looking for an easy-to-use printer for employees who do very little graphic-intensive printing. How should you position an HP solution for this customer?
- A. HP LaserJet Pro consumes low amounts of energy to help the company save on utility bills.
- B. HP PageWide Pro is an intuitive printer that can be used without help or additional training.
- C. HP ScanJet Pro offers capabilities similar to or better than laser printers but at a lower cost.
- D. HP LaserJet Enterprise is simple to use and Integrates easily with existing printers that your employees already use.
Correct Answer: B 🗳️
