Exam MB-901: Microsoft Dynamics 365 Fundamentals

This exam covers the positioning and benefits of adopting Dynamics 365.

Candidates should have a functional understanding of Dynamics 365 capabilities and Microsoft cloud computing.

Candidates of this exam should have general knowledge or relevant working experience in an Information Technology (IT) environment. Candidates should also have a basic understanding of business scenarios and experience in addressing business, legal, and security requirements for IT projects.

You may be eligible for ACE college credit if you pass this certification exam. See ACE college credit for certification exams for details.

Part of the requirements for: Microsoft Certified: Dynamics 365 Fundamentals

Download exam skills outline

The Microsoft MB-901: Microsoft Dynamics 365 Fundamentals exam focuses on the benefits and positioning of the adoption of Dynamics 365. It is designed to validate the expertise of the candidates in Microsoft Dynamics 365; mixed reality; artificial intelligence; Cloud concepts; Power Platform; role-based security within Dynamics 365; Cloud security; Dynamics 365 reporting; Cloud deployment; data management framework; Dynamics 365 integrations. The test is a prerequisite for obtaining the Microsoft Certified: Dynamics 365 Fundamentals certification.

Reference: https://docs.microsoft.com/en-us/learn/certifications/exams/mb-901

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Topics of MB-901: Microsoft Dynamics 365 Fundamentals (beta) Exam

Candidates should apprehend the examination topics before they begin of preparation. because it'll extremely facilitate them in touch the core. Our MB-901 exam dumps will include the following topics:

1. Identify Microsoft platform components for Dynamics 365 (30-35%)

Describe integration capabilities

• Integration across Microsoft products
• Integration across Dynamics 365 apps
• Custom integrations in Dynamics 365
• Integration with third-party apps

Describe Dynamics 365 cloud security

• Encryption
• SSO
• Industry standard certifications (GDPR, etc)
• Data loss protection (DLP)
• Data center access
• Authentication
• Data ownership

Understand the benefits of role based security

• PaaS

• Life Cycle Services (LCS)

• Leveraging security roles

• Streamlined user experience

• Out-of-the-box security roles Identify the business value of the Microsoft cloud

• App role-based security

• Azure features used by Dynamics 365

Understand the use of Power Platform in Dynamics 365

• AI Builder
• Power BI
• Common Data Service
• Power Automate
• Power Apps

Understand the benefits of the Common Data Model

• Consistency
• Interoperability
• Analytics
• Extensibility

Identify Dynamics 365 reporting capabilities

• Extensible reporting
• Built in reporting
• Role-based reporting

2. Understand AI and Mixed Reality for Dynamics 365 (10-15%)

Leverage AI for data insights

• Customer insights
• Customer service insights
• Fraud protection
• Relationship insights
• Sales insights
• Virtual agents

Leverage mixed reality

• Layouts
• Guides
• Remote assist

3. Understand Customer Engagement apps (25-30%)

Understand the capabilities of Dynamics 365 Sales

• LinkedIn Sales Navigator
• Contact management
• Pipeline management
• Dynamics 365 sales automation
• Customer requests and follow up

Understand the capabilities of Dynamics 365 Marketing

• Landing pages
• Customer journey
• Event management
• Lead generation and qualifications
• Surveys
• Segmentation
• Dynamics 365 for marketing

Understand the capabilities of Dynamics 365 Field Service

• Connected Field Service
• Field Service Mobile
• Resource Scheduling Optimization (RSO)
• Service resource scheduling
• Proactive customer service

Understand the capabilities of Dynamics 365 Customer Service

• Account management
• Omni channel service
• Case life cycle
• Knowledge articles

3. Understand Dynamics 365 Finance and Operations apps (25-30%)

Understand the capabilities of Dynamics 365 Finance

• Project accounting
• Enterprise asset management
• End to end business processes
• General Ledger
• Real time cash flow visibility
• Accounts Payable
• Budgeting
• Accounts Receivable
• Global attributes

Understand the capabilities of Dynamics 365 Human Resources Core HR

• Personnel management
• Employee development
• Employee self-service
• Benefits management

Understand the capabilities of Dynamics 365 Business Central

• Supply chain
• Sales and service
• Budgeting
• Project management
• When to use Business Central vs other Dynamics 365 products
• Finance

Understand the capabilities of Dynamics 365 Supply Chain Management

• Project accounting
• Warehouse management
• Master planning
• Manufacturing
• Modernize operations
• Product information
• Procurement and sourcing

Understand the capabilities of Dynamics 365 Retail

• Channel Management
• Point of Sale (POS)
• Retail capability
• Mobile commerce

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