Exam Preparation
Questions in the exam are based on official training material provided by ServiceNow over different official platforms. Also the information in these pieces of training is the source for the exam. Hence, Candidates should complete the following training courses before appearing for the certification exam.
On successful completion of training, candidates will receive voucher codes, using which they can register for the examination.
Apart from this, ServiceNow recommends candidates to go through the following pieces of training and courses for better understanding of platform and development fundamentals
- Service Portal Fundamentals
- Certified System Administrator
- Service Portal Advanced
- ServiceNow Implementation Methodology (SIM) Fundamentals (eLearning)
- Mobile Development Fundamentals
- ServiceNow Fundamentals (ILT)
- Integration Hub Fundamentals
- ServiceNow Platform Implementation (ILT)
- Performance Analytics Essentials
Candidates can get the details for these trainings on Now Learning portal
The certification exam also verifies the ability of the candidate to practical experience and expertise of the candidate, hence candidates with following work experience or knowledge will always have an upper hand during the examination
- Certified ServiceNow System Administrator
- General familiarity with industry terminology, acronyms, and initial-ism
- At least six months of hands-on experience developing applications on the ServiceNow platform
- Connect or be a member of various ServiceNow developer groups that allow developer access to ServiceNow
Reference: https://www.servicenow.com/services/training-and-certification/certified-application-developer.html
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Target Audience
The ServiceNow CAD Certification Exam is targeted to ServiceNow customers, Partners, sales engineers, and others interested in creating applications over the ServiceNow platform. This exam certifies the candidates are skilled enough for creating and modifying the application on the ServiceNow platform.
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ServiceNow CAD Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Working with External Data | 10% | - Use REST and SOAP web services - Integrate with third-party systems - Import and export data |
| Application Automation | 20% | - Create scheduled jobs - Create and manage Script Includes - Configure email notifications - Create and manage Business Rules - Use Workflow Editor and Flow Designer |
| Managing Applications | 10% | - Maintain application lifecycle - Manage update sets - Use Studio and IDE - Deploy applications |
| Designing and Creating an Application | 20% | - Design and create the application data model - Create application modules - Determine if an application is a good fit for ServiceNow - Understand and use application scope - Manage application artifacts |
| Security and Restricting Access | 20% | - Manage data privacy - Configure Access Controls (ACLs) - Create and manage roles - Implement application security |
| Application User Interface | 20% | - Write client-side scripts - Create and customize forms - Create and configure UI Actions - Add and configure fields - Write server-side scripts |



