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Salesforce AP-204 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Visit Planning and Execution Configuration | 15% | - Configuration of Promotion Checks and Promotion Details - Configuration of Photo Capture and Survey - Configuration of Inventory Checks and Product Listings - Configuration of Order Capture and Order Submission - Configuration of Visit Plans and Visit Plan Targets - Configuration of Visit Tasks and Task Types |
| Topic 2: Visit Execution | 23% | - Promotion Check and Promotion Details - Inventory Check and Product Listing - Visit Execution Process - Photo Capture and Survey - Visit Tasks and Task Types - Order Capture and Order Submission |
| Topic 3: Admin and Configuration | 12% | - Reports and Dashboards - User Setup and Permissions - Consumer Goods Cloud Data Model - Mobile Configuration |
| Topic 4: Store Execution | 15% | - Assortment Monitoring - Store Execution Process - Store Survey and Feedback - Planogram Compliance |
| Topic 5: Visit Planning | 23% | - Territory Management - Visit Schedule and Frequency - Visit Planning Process - Visit Plan and Visit Plan Targets |
| Topic 6: Store Execution Configuration | 12% | - Configuration of Assortment Monitoring - Configuration of Planogram Compliance - Configuration of Store Survey and Feedback - Configuration of Store Execution Process |
Salesforce Consumer Goods Cloud Accredited Professional Sample Questions:
1. Which two levels can promotions be defined within the Consumer Goods Cloud?
A) Retail Store Group
B) Account
C) Retail Store
D) Product Category
E) Product
2. A company is selling voice products to business customers. The other allows customers to select for rent or purchase up to 700 phone devices of various models. The product modeller intends to create a phone add-on product specification and add it as a child of the voice offer, with a cardinality that allows up to 700.
Which three statements are valid regarding the product model in this scenario?
A) Product model uses out-of-the-box features from EPC. Decomposition may fail when the maximum number of phone instances are ordered.
B) This type of modelling is not supported in EPC and modeller should follow a flat modelling technique.
C) Modelling children with large cardinalities can result in processing inefficiencies for MACD operations.
D) Product model uses hierarchical modelling, which is natively supported in EPC.
E) Since the product model uses out-of-the-box features from EPC, MACD operations and decomposition are guaranteed to work well.
3. Alpine, a Consumer Goods company, is sending new product introduction samples to outlets via their distributors who are using Alpine's field execution app. How can Alpine keep track of the inventory of the samples in the field?
A) By creating delivery tasks for the distributors and track the shipping document status
B) By creating delivery tasks for the distributors and monitor their on hand inventory for the sample Product's Stock Keeping Unit (SKU).
C) By assigning the asset to a custom task type and make the distributors enter the delivered quality
D) By creating a report for store locations to monitor the on hand inventory
4. Acme Technologies is a Tier-1 provider selling fixed line Internet and TV services. In order to optimize the shipping of modems and set-top boxes (STBs), they are requesting a single call to the shipping fulfillment system, which combines all devices that need to be sent to the customer. They also want to ensure optimal performance and avoid unnecessary use of storage since they have a large customer base.
Which decomposition pattern fits their requirements?
A) Decompose modem and STB products into one Customer Facing Service (CFS) technical product using M:1 decomposition pattern. Set Scope field on the modem and STB products to 'Account'.
B) Decompose modem and STB products into one Customer Facing Service (CFS) using M:1 decomposition pattern. Set Scope field on the technical product definition to 'Account'.
C) Decompose modem and STB products into distinct Customer Facing Service (CFS) technical products using 1:1 decomposition pattern. Set Scope field on the modem and STB products to 'Downstream Order Item'.
D) Decompose modem and STB products into distinct Customer Facing Service (CFS) technical products using 1:1 decomposition pattern. Set Scope field on the CFS technical product to 'Downstream Order Item'.
5. For what two reasons would the standard record pages for tasks of type "Other" be visible instead of the KPI component
A) Lightning App Builder does not support configuration of the standard record pages to include the KPI component
B) The related object record page has not been configured to include Custom task KPI Component in Lightning And Builder
C) Salesforce Mobile App always displays the standard record pages
D) The record page Custom Task KPI Component has not been assigned to the concerned user profile
E) If related object is a custom object it will always display the standard record page
Solutions:
| Question # 1 Answer: C,E | Question # 2 Answer: A,C,D | Question # 3 Answer: B | Question # 4 Answer: A | Question # 5 Answer: B,D |



