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Avaya ACSS Small and Medium Enterprise (SME) Communications Sample Questions:

1. The Alarm Set action in Voicemail Pro allows an alarm call to be set up and played to a specified extension at a specified time. The phone will display "Alarm" and the prompt that will play is, "This is an alarm call please hang up". Which description is true?

A) The phone display message cannot be changed. The prompt is recordable by user by phone but cannot use a .wav file.
B) The phone display message cannot be changed. The prompt is recordable by user by phone or you can use a .wav file.
C) The phone display is manageable; you can change the message on the display. The prompt is recordable by user by phone or you can use a .wav file.
D) The phone display message cannot be changed. The prompt is not recordable by user.
E) The phone display is manageable; you can change the message on the display. The prompt is recordable by user by phone but cannot use a .wav file.

2. The design for an IP Office has two locations. They will need phones, voicemail, and meet-me conferencing ability. They will have a PRI at the main office and the remote office will also use it for inbound and outbound calls. The main site has forty users and one fax machine. The remote site has fifteen users and one fax machine. Which cards and modules are required in the IP Office at the main site to support all digital phones?

A) IP500 Essential edition, three Digital Station 8 Card, one Analog Phone 2 Card, Universal PRI Trunk Card, one DS30 Module
B) IP500 Preferred edition, two Digital Station 8 Card, one Analog Phone 2 Card, VCM32, Universal PRI Trunk Card, one DS30 Module
C) IP500 Preferred edition, three Digital Station 8 Card, one Analog Phone 2 Card, Universal PRI Trunk Card, one DS30 Module
D) IP500 Essential edition, two Digital Station 8 Card, one Analog Phone 2 Card, VCM32, Universal PRI Trunk Card, one DS30 Module

3. Which supported hardware is needed to protect an analog extension port that is in a different building than the control unit?

A) ITWLinx towerMAX SCL/8
B) IP Office Barrier Box
C) Analog surge protector
D) ITWLinx towerMAX DS/2

4. What is the correct sequence that you must configure on VoiceMail Pro for the customer to check a third-party database if the incoming CLI number is a registered user or not?

A) Variable Routing Action on Telephony Actions
B) Database Open Action, Database Execute Action, Database Get Data Action and Database Close Action
C) Database Open Action, Database Get Data Action, Database Execute Action and Database Close Action
D) you cannot check against incoming CLI

5. Which two cards can give the IP500 control unit the full ability to interface to a T1/E1 ISDN trunk without additional licenses? (Choose two.)

A) Legacy Carrier Card
B) PRI 24/30
C) ISDN-U
D) Voice Compression Module
E) IP 500 PRI-U

Solutions: