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Cisco Applying Cisco Specialized Business Value Analysis Sample Questions:

1. Which of the following should you do when defining assumptions?

A) Ensure each assumption about a business benefit clearly ties with a single IT capability.
B) Identify the data or decisions which could raise the likelihood that the statement comes true.
C) Be comfortable proposing a solution with any level of risk, since you can cover potential downside with an assumption.
D) Identify only those items which relate to the first phase of an implementation.

2. Which tool should you use to identify the benefits from possible solutions?

A) Root cause analysis
B) Business Motivation Model
C) Cause and effect benefit model
D) Stakeholder map

3. Which is an appropriate way to gain data useful for analyzing stakeholder support and power?

A) Focus group with a team of customer executives
B) Business Motivation Model
C) Benchmark study
D) Analyze win rates for the past 10 proposals you made to the company

4. Which approach is recommended for gaining deeper insight into pain points raised by a senior customer business leader?

A) Speak with peers of the customer leader, to find out whether this person has a reputation for making problems sound bigger than they really are
B) Lead an exercise to define revenue the customer could gain from using remote experts on sales calls
C) Ask open ended questions about goals and impacts from challenges
D) Inform the customer of some statistics about their competitors, to get a reaction

5. What should you consider when recommending solutions?

A) Ensure the business case and solutions cover a common scope.
B) Include benefits from projects the customer is currently executing, which are dependencies for one of your solutions.
C) Include more details about the investments needed, where a customer expense is highest.
D) Try to shift risks of budget overruns to the IT management team.

Solutions: