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PMI Project Management Office Certified Professional Sample Questions:

1. A PMO professional joins an existing PMO that displays warning signs that the organization ' s perception of the PMO ' s value is deteriorating.
Which step should the PMO professional recommend?

A) Review and reduce the operating costs of the PMO, highlighting enhanced value for PMO customers.
B) Move the PMO to report to a popular manager within the company and communicate the change to PMO customers.
C) Highlight the benefits of the PMO effectively, using qualitative and quantitative measures for PMO customers.
D) Switch out some PMO resources to ones with a wider range of core PMO skills and inform PMO customers of the additional skills.

2. During the last portfolio steering meeting, business representatives complained about the sudden unavailability of some critical resources for a project with very high visibility and importance. The PMO leader was not informed of this risk by the project manager.
Which action should the PMO leader take to avoid similar situations in the future?

A) Identify the skills the project managers need additional training in.
B) Facilitate the adoption of risk management practices by project managers.
C) Schedule regular meetings with all of the project managers.
D) Review the processes identified as critical with the project managers.

3. In an organization, the executives focus mainly on project operational deliverables. How should the PMO professional support the executives in fostering a business-value-driven perspective?

A) Support portfolio management by establishing connections among deliverables and expected outcomes.
B) Implement a benefits realization management process.
C) Transition from a PMO into a value management office (VMO).
D) Promote awareness of using an efficiency approach for the management of the organization ' s projects.

4. The executive team is concerned with the performance of a PMO. Some customers have complained that service delivery is inconsistent.
What should the PMO professional do first to address these concerns?

A) Increase the number of PMO services offered to its customers.
B) Present the PMO ' s benefits realized to the executive team and customers.
C) Review the service quality metrics for customers regularly to drive consistency.
D) Meet with customers and check if a reassessment of expectations is needed.

5. A software company hired a PMO professional to establish a new PMO to oversee the performance of its projects and create the required processes. The new PMO professional immediately conducted project management training sessions for all project managers, developed project templates, and regularly conducted project audits. After the PMO had been in service for a year, senior management decided to shut down the PMO due to lack of value generation.
What should the PMO professional have done differently to ensure that the PMO generated the desired value?

A) Conduct the required training on a smaller scale first before delivering the training to all project managers.
B) Reduce the costs of the PMO in the first year and increase it gradually year over year.
C) Validate and align with senior management ' s expectations at the beginning of the PMO setup.
D) Change the frequency of project audits in order to reduce the PMO operating costs.

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