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HP HP2-H69 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Commercial and Operational Aspects | 20% | - Device lifecycle management and logistics - Pricing, financing and contract structures |
| Customer Needs and Value Proposition | 25% | - Identifying customer pain points and opportunities - Articulating financial and operational value |
| HP DaaS Solution Overview | 25% | - Core features and benefits of HP DaaS - Service plans, options and configuration |
| Security, Support and Services | 10% | - Support models and service level agreements - Security and data protection in DaaS |
| DaaS Market and HP Positioning | 20% | - HP's DaaS portfolio and competitive differentiation - Market trends and drivers for DaaS adoption |
HP Selling HP Device as a Service 2018 Sample Questions:
1. Match the customer IT challenge to the corresponding HP DaaS feature that helps mitigate it.
2. In which three ways does HP DaaS enable channel partners to enhance their business? (Select three.)
A) differentiates their business
B) builds revenue from loyalty
C) develops solution selling capabilities
D) provides access to high-impact marketing
E) increases margins
F) improves customer service
3. According to a recent survey, which percentage of IT decision makers (ITDMs) indicate that they have a growing interest in HP Device as a Service because of a positive impact on their device management?
A) 55%
B) 65%
C) 75%
D) 85%
4. What is one of the key responsibilities of customer IT administrators in the onboarding process of HP DaaS Analytics and Proactive Management?
A) arranging for HP to install the software client app
B) managing the HP Service Expert
C) notifying HPFS of the start date for the HP DaaS service
D) completing the onboarding questionnaire
Solutions:
| Question # 1 Answer: Only visible for members | Question # 2 Answer: C,D,E | Question # 3 Answer: A | Question # 4 Answer: A |
