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Salesforce AP-221 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Debugging and Best Practices | - Flow debugging and error handling - Performance considerations and governance |
| Business Process Automation Implementation | - Record updates, assignments, and automation orchestration - Approvals and approval automation design |
| Salesforce Automation Overview | - Declarative automation tools overview (Flow, approval processes, legacy tools) - Automation use cases and business process design principles |
| Flow Builder Fundamentals | - Screen Flows and Record-Triggered Flows - Flow elements, variables, and data handling |
Salesforce Process Automation Accredited Professional Sample Questions:
An administrator wants to add a confirmation screen to a Screen Flow. What type of Screen Component should the administrator use?
- A. Lookup
- B. Display Text
- C. Long Text Area
- D. Text
Correct Answer: B 🗳️
Zephyrus Relocation Services (ZRS) is looking to replace its legacy user interface (UI) with a responsive guided experience that includes automated personalized recommendations. What does the Administrator need to create to implement the solution using Einstein Next Best Action?
- A. Strategies, Local Actions, Flows
- B. Local Actions, Flows, Guided Layouts
- C. Recommendations, Strategies, Guided Layouts
- D. Flows, Recommendations, Strategies
Correct Answer: D 🗳️
What are the three key components of an approval process?
- A. Fields
- B. Steps
- C. Criteria
- D. Approvers
- E. Actions
Correct Answer: C,D,E 🗳️
A new VP of Sales joined TrueGlobal Inc. TrueGlobal uses Salesforce for managing global sales operations. The VP wants to receive an email alert if a deal stage is changed to Closed Lost and the amount is greater than $1,000,000. What evaluation criteria should the administrator choose while creating this workflow rule?
- A. When a record is created and every time it is edited
- B. When a record is edited, and any time it's edited to subsequently meet criteria
- C. When a record is created
- D. When a record is created and any time it's edited to subsequently meet criteria
Correct Answer: D 🗳️
Which three statements are correct regarding Flow Interviews?
- A. A flow interview always runs a single instance of a flow.
- B. Only those flow interviews can be deactivated that have been paused at least once.
- C. Users can navigate through a flow through the browser's Back or Forward buttons.
- D. A single flow can have up to 50 different versions.
- E. Any flow interviews not in use should be deleted so that the user's pending list includes only interviews they still plan to act on.
Correct Answer: A,D,E 🗳️
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