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IBM Assess: Fundamentals of Applying Tivoli Service Delivery and Process Automation Solutions V3 Sample Questions:

1. How are business processes supported in IBM Sen/ice Delivery and Process Automation products?

A) Create integrations between the various products
B) Use the comprehensive workflow engine
C) Write custom Java classes for each process
D) Implement runbook automation

2. A customer is planning to migrate from a competitive solution to IBM SmartCloud Control Desk. The existing solution uses four servers with eight cores x86-64 and 16 GB RAM each. Two of them are running Windows Server 2008 32-bit and two are running Red Hat Enterprise Linux 64bit. The customer would like to reuse the servers for IBM SmartCloud Control Desk.
Which statement is true?

A) The customer cannot reuse the servers; the hardware specification does not match the minimal requirements of IBM SmartCloud Control Desk.
B) The customer can reuse the servers; but Windows Server 2008 32-bit is not suitable for database nodes if large buffer pools are required.
C) The customer can reuse the hardware; but Red Hat Enterprise Linux 64-bit is not supported by IBM SmartCloud Control Desk
D) The customer can reuse the hardware; but for IBM SmartCloud Control Desk all servers must have the same OS type.

3. Why is the corporate vision and strategy important for a high level requirements document?

A) It provides company policies which determine the preferred vendors and influence the high level requirements for a IT asset and service management solution.
B) It provides an understanding of how current IT asset and service management processes support these requirements.
C) It provides an overview of the company's mission and market strategy which determines the IT asset and service management business requirements.
D) It provides a clear definition of the company goals, how they want to achieve these goals, and what is needed to achieve these goals which determines the IT asset and service management business requirements.

4. What are three valid delivery models for the IBM SmartCloud Control Desk? (Choose three)

A) Software as a Service
B) VM Image
C) Infrastructure as a Service
D) Google Cloud
E) On-premise traditional install
F) Amazon Cloud

5. A customer is planning to implement an IBM SmartCloud Control Desk solution. When should it be recommended to use IBM provided pre-installed VM images?

A) When there will be more then 50 concurrent users, and the customer wants to have multiple JVMs.
B) When there will be more then 50 concurrent users, and time to value is critical for the project.
C) When there will be no more then 50 concurrent users, and the customer wants to reuse an existing database environment.
D) When there will be no more then 50 concurrent users, and time to value is critical for the project.

Solutions: