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IBM Fundamentals of Applying Tivoli Service Delivery and Process Automation Solutions V3 Sample Questions:

1. Which function supports a customer who would like to have a predefined work plan for repetitive maintenance work?

A) Job List
B) Tasks Plan
C) Job Plans
D) Tasks List

2. A customer is planning to implement a discovery engine using IBM Tivoli Application Dependency Discovery Manager (TADDM). There are several DMZs containing Windows servers to be scanned. Which configuration matches the customer's requirements?

A) A separate TADDM server for each DMZ with one central database
B) An anchor server and gateway server in each DMZ
C) An anchor server in each DMZ
D) A separate TADDM server for each DMZ

3. Which statement most accurately describes functionality provided by IBM SmartCloud Control Desk?

A) It monitors, measures, and reports discrete resources within an IT environment to ensure optimal and committed performance levels.
B) It provides forecasting, tracking, and planning of labor and skills involved in IT processes across a global enterprise.
C) It provides remote control functions that allow administrators/engineers to connect to and remotely operate client devices and servers such as hardware and software-based technologies that enable console access, remote KVM, and power management necessary to support a lights out data center environment.
D) It provides services for the storing, categorization, searching, and correlation of data about client accounts, solutions, contracts, revenue, organizations, and products.

4. A customer is planning to implement IBM SmartCloud Control Desk and IBM Tivoli Application Dependency Discovery Manager (TADDM). The solution will cover 5.000 end users and a data center with 600 servers running Windows, Linux, and UNIX operating systems. There will be 50 people in the IT department using the solution and one TADDM domain server scanning the whole environment.
Which statement is true if the customer wants to build three separate environments for development, test, and production?

A) The required number of all licenses is tripled.
B) The required number of all licenses is doubled because the development environment does not require separate licenses.
C) The required licenses number does not change.
D) Only TADDM licenses are tripled.

5. What is the basis for any gap analysis on IT asset and service management solutions?

A) The current IT satisfaction survey results for IT users.
B) A financial report on a customer's IT expenditure.
C) The customer's IT business processes and requirements for asset and service management.
D) The contents of a customer's CMDB.

Solutions: